Help Centre
Browse a topic below, or contact us and a person will reply by email. For safety help, see the Safety Centre.
Getting started
Create your account, sign in, and understand how Tirvea works.
Open (2) →Account
Manage your account, sign-in methods, and deletion.
Open (1) →Verification
Identity and photo verification, and what the badges mean.
Open (2) →Billing & subscriptions
Plans, payments, renewals, cancellation, and refunds.
Open (2) →Privacy & security
Your data, your rights, and how we protect the platform.
Open (1) →Safety, reporting & appeals
Report a user, block someone, and appeal a decision.
Open (2) →Legal
Every policy in one place.
Open →Still need help?
Send us a message and a person will read it. This inbox is not monitored for emergencies - if you or someone else is in immediate danger, call 112 or your local emergency number.